It was year 2008 when the economy and some of the businesses were going through a strange period, both in Romania and internationally. Each project or contract in the field of construction meant an important opportunity for the profile companies, which had to manage deadlines, payments, receipts, necessary materials and equipment in the best technical conditions. In this context, the big players from the market machine had a disadvantage given by the size of the respective businesses, namely high inertia, slow feedback and sometimes delays with the delivers.
Arox Equipment was established in that year, having, among its main missions, the speed of reaction and the very precise notion of the acute need for spare parts that the operators on the market had. In other words, we have brought a new, modern approach and, most importantly, delivery when the beneficiary needs it.
We started with a team that could be counted on the fingers of one hand and gradually we expanded the team to over 20 people. We have also evolved in terms of the size of the headquarters and the warehouse, so today we have a new facility adapted to the volume of work and the size of the stock. And the know-how of the employees represented the foundation on which we built and fortified the Arox business. We are like a family, we work side by side, we support each other and we form a real team. We participated with our own stand in exhibitions in Romania, we had delegations at the big international salons in Europe and we organized exciting team buildings to connect even more.
Initially, in 2008, we started with a relatively large range of products and parts, intended for equipment in the field of construction, mining, material handling, landscaping and agriculture. We developed rapidly, consolidated our market position and then moved on to the so-called "next level". So in 2014 we established three main areas of activity to follow: wear parts for attachments, raceways, spare parts for axles and transmissions. Certainly, there were several stages, starting with choosing the best suppliers. Currently, the main companies we work with are Esco, Berco, VemaTrack, Dana Spicer, Carraro, Dehaco. The quality, both of the products and of the services (availability, assumption of guarantees, efficient communication, etc.), is the main criteria by which we select these suppliers.
In return, we are constantly improving and offering customers quality services. It may seem like a cliché, but to make the whole stage - from the customer's first phone call to the delivery of the product - work perfectly, it takes experience, a lot of work, team empathy and an error-free system. We go to the construction site, to the machine, we identify promptly, we deliver the goods quickly, we consult and we have a permanent dialogue with our collaborators. We have a large stock of parts, we work with modern management programs and all this contributes to efficiency, because every member of the team knows perfectly what to do.
Of course, there are many challenges, but for each one we strive and we manage to find the right solutions. This blog is part of our new site, which has become more complete, including the online store. And here, in this section, we will address a wide range of topics, from our products and services to ways of operating and maintaining equipment, from infrastructure projects to new technologies in the field of construction equipment, mining, handling materials, environmental planning and agriculture. In other words, "Start your engines!"